From the very beginning of Earndit, we’ve been big believers in data collected by devices as opposed to manually entered data. This is for two primary reasons:
- Device-collected data is verifiable and more authentic than manually entered data. In order to maintain the integrity of our rewards and challenges, it’s critical that we minimize the potential for people to exaggerate the amount of exercise they do. This integrity is the reason why brands are willing to give you better offers than they give anyone else.
- Device-collected data is a better user experience. Manually entering data is like doing homework.
When we first integrated Fitbit with Earndit, it was only possible to earn points for data captured by the Fitbit device. Eventually something changed in Fitbit’s API that made it possible for manually entered data to also come through to us. Hence some Earndit members were able to get points for manually entered data. This is different than the other tracking services we’ve integrated.
We’ve recently changed the Fitbit integration such that points are given for device-collected data only. This was necessary to ensure Fitbit gets the same treatment as the other tracking services. A couple important notes to this change:
- If you’re physically active with the Fitbit device yet are no longer getting any points whatsoever, you likely need to re-authorize your Fitbit account with us. You can do this by going to your Settings page and clicking the “re-authorize” link next to Fitbit. Once you do this, your data should come over just fine.
- If you’re receiving fewer points than you used to, it’s likely because you were manually entering some of your activities and thus are no longer receiving points for that data.
If you have any questions, or if you think there may still be an issue with your account, please email me directly at firstname.lastname@example.org or click the “Email” icon on the bottom of any page on Earndit (other than this blog).
Thank you for your patience and understanding as we worked through those changes.